Client Technologies Technician – 25-04205

Job Title:Client Technologies Technician (Florida Virtual Schools)

Location: Remote (Candidate to reside within 49 miles of Orlando)

Employment Type: Contract

Duration: 6months- to be exteneded



About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.



Job Description:



We are seeking one (1) Intermediate Level experienced Client Technologies Technician. This is a full-time remote position Monday through Friday. Candidate must reside within 49 miles of the Orlando headquarters.





The Client Technologies Technician provides 2nd-tier support and configuration for packaged and custom

applications with the FLVS organization. Specifically, the Client Technologies Technician implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information

Management Systems (SIMS). The Client Technologies Technician is required to provide weekly status reports to

their supervisor in the Information Technology (IT) department.

Essential Position Functions:

• Provide setup and configuration of applications

• Provide 2nd-tier support for business applications within the enterprise

• Develop recommendations for enhancing approaches for software support service

• Develop and manage effective working relationships with other departments, groups, and personnel with whom

work must be coordinated or interfaced

• Analyze the performance of programs and take action to correct deficiencies

• Provide a minimum of weekly status report updates for current projects

• Provide consultation for the evaluation of packaged applications

• Provide the implementation, configuration, and deployment of new packaged software application

• Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others

• All work responsibilities are subject to having performance goals and/or targets established





Minimum of two years of experience in software and application delivery and support.

Associate's or Bachelor's Degree, or technical institute degree/certificate. Or equivalent work experience.

Proficiency in Windows 10/11 and Microsoft 365.

Experience with Active Directory, Group Policy, SCCM.

Familiarity with ServiceNow or similar ITSM platforms.

Basic PowerShell scripting for automation and troubleshooting.

Support for VPNs, remote desktop tools, and MDM solutions (e.g., Intune).

Understanding of network basics (TCP/IP, DNS, DHCP).

Comfortable with collaboration tools like Teams and Zoom.

Strong troubleshooting and customer service skills.

Effective communicator with proven reliability and efficiency



Employment Practices:

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.