Scrum lead tester – 25-04157

Scrum lead tester

Location: Hartford, CT *MUST BE LOCAL - NOT CONSIDERING RELO CANIDATES**

Contract:12+ Months

• Minimum of 5+ years' experience overall.


• 3+ years of experience developing, executing and analyzing automation tests. Hands on experience using Selenium, Java, JavaScript.


• Experience testing APIs and data integrations.


• Experience in testing customer support and contact center systems a plus.


• Understand AI concepts and the non deterministic nature of testing


• Validate test topic and action accuracy, Refine and iterate based on result, Ensure test data represent realistic use interactions


• Strong understanding of Software Testing methodologies.


• Strong understanding of Agile principles. Experience working in SAFe Agile environment.


• Experience with Test Management tools – Rational Tool suite, JIRA.


• Experience in Salesforce software quality assurance starting from planning to execution is a plus


• Health Care experience - preferred


• Outstanding communication skills


• Testing experience in contact center prograns and undersranding of CRM, call, chat is preferred.

Roles & Responsibilities.

• Work with the Train Test lead and support the Design and execution of functional and automation test scripts for a customer service application hosted on Salesforce service cloud.


• Creates test scripts for AI agents according to the business requirements of the functionalities executed by these agents


• Work closely with team members and key project stakeholders.


• Provide mentorship and oversight to other testers in the scrum team

Employment Practices:

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.