Data Centre Technician – 22-00462

About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.

Gaithersburg, MD office - currently remote



Data Centre Technician

Onsite Every Day – Germantown, MD

Long Term Contract



Data Center Technician to work as part of the overall operations team responsible for providing day-to-day technical and operational support at the Hughes Network Systems, Management Center located in Germantown, MD. This position will work closely with the onsite Technical Support and Engineering teams, Hughes Engineering, the Network Management Center, and all customer engineers and management.



Responsibilities:

• Work in one of the most complex communications networks and as a member of the team will be responsible for 99.99% system uptime with zero defects.


• Involved with system-monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution in all aspects of networking integral to HughesNet & HughesON Baseband, IF, and RF Communications and the related backend systems.


• Responsible for System Administration, Network Monitoring and Management, new buildouts, changes to existing networks, and maintenance of the IP and system infrastructure.


• Identify root causes on technical problems and develop procedural and technical recommendations for improvement.


• Plan and coordinate implementation of new products into the production environment.


• Monitor specific system limitations to maximize capacity and efficiency. Perform equipment level capacity planning and network performance activities.


• Maintain equipment inventory and configuration management records, including software releases, patches, and hardware changes.


• Ensure compliance with applicable Data Centre Standards, Service Management Quality Program, and ITIL standards.


• Must have the ability to work and manage in a 24 x 7 x 365 schedule to include on-call

Basic Requirements:

• Associates degree, electronics school certification, or equivalent military training and experience.


• 3 or more years' experience with LAN/WAN industry standards, and working knowledge of TCP/IP and Ethernet configuration and functionality


• 2 or more years working knowledge of Unix/Linux systems

Preferred Qualifications:

• Industry certifications are a plus (Microsoft, Linux, VMware, Cisco)


• Ability to multi-task while meeting deadlines and work well under pressure.


• Basic electronics troubleshooting skills desirable (ability to use and interpret readings from a range of test equipment including spectrum analyser, oscilloscope, protocol analyser, power meter, Fiber test sets, etc.).


• Candidates must have excellent problem-solving, customer relations, and written and oral communication skills.


• Candidates must be highly self-motivated and independent, and comfortable working with others in a distributed environment

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate based on race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided based on qualifications, merit, performance, and business needs.