Salesforce Tech Lead – 20-01836

Required Experience:

Charlotte ,NORTH CAROLINA ,US
Date of Posting : Nov 06 2020
Contract

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Job Duties:

Develop solutions for current marketing Cloud and financial Cloud environments

Act as a lead for all Salesforce integrations and Salesforce administration

Responsible for business and functional analysis, project management and risk analysis.

Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow.

Maintain the functional areas of data management, accounts, contacts, leads, opportunities, etc.

Manage data migration and data cleansing from existing applications and spreadsheets into new Salesforce.com applications.

Maintain user roles, security, profiles, workflow rules, etc.

Assist with the training of new and existing end users

Create, execute and maintain automated customer communications at various stages of the customer lifecycle

Maintain system metrics to track trends in usage and data integrity

Identify usage problems and craft technical / communication plans to remedy

Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations

Assist in the design & implementation of APIs and web-based interfaces.

Participate in the integration process with other enterprise systems.

Manage outsourced Salesforce.com implementation partners as required.

Develop training materials and train users on Salesforce.com functionality

Work closely with business and outside vendors to provide the support for iptiQ's business teams.

Lead release and deployment processes for assigned projects

Working with PM to delegate tasks and tickets to appropriate team members

Provide provide high quality code solutions

Perform detailed code reviews and providing input when needed to make sure best practices are being followed and technical debt is minimized

Familiarity with security concepts (authentication, authorization, encryption, digital signature), SSL, web service proxies, firewall, SAML 2.0, OpenId Connect, OAuth 2.0)

Job Requirements and Experience:

Over 10 years of experience in the IT industry with a minimum of 6 years as a salesforce lead and architect at an enterprise level

6+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities

5+ years of experience with custom configuration of Salesforce

Experience with writing Apex Triggers, Dataloader and custom code

Experience working with business and technology leaders to solve complex business and systems problems

Experience leading offshore teams

Excellent written and verbal communication skills

Strong organizational and interpersonal skills

Ability to Multi-task and lead a project.

Strong troubleshooting skills

DevOps experience a plus

SalesForce certified administrator plus other SalesForce certifications preferred

Bachelors Degree in CS or related subject

Since its inception in 2006, VLink has become a reliable and nimble partner with a primary focus on small and mid-sized global customers in North America and APAC regions, providing information technology and strategic workforce solutions. Our engineering mindset and access to a global talent pool enable us to swiftly create affordable and tailored solutions.

Learn more about us.

VLink offers benefits such as comprehensive health plan, 401k match, critical illness, short-term disability, accidental insurance, life insurance, employee discounts, remote work, flexible schedule, paid vacation/sick days and floating holidays.

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.

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